Frequently Asked Questions

Products

IVS Cloud is online and browser based. This product is updated during the year so that any updates in veterinary medicine are available to you as soon as reasonably possible. IVS Cloud will receive enhancements during the year to improve its user friendliness.

IVS CD and Book updated as at the year of publication only. They are both great for remote locations where internet access is not always available.

Yes, IVS Cloud is mobile friendly and you can browse content after logging in on your mobile phone from any internet browser (e.g. Chrome, Firefox, Opera, Safari etc).

You can also create a shortcut to the IVS Clould website on your mobile phone to access this site quickly. This is similar to accessing an native mobile applicaiton downloaded from the Google Play or iTunes Store. Please get in touch if you need assistance with this.

At present we are researching the interest in a mobile app. If you still require a mobile app, please email us with your request at support@ivs.com.au.

IVS content is updated monthly when updates are provided to us from pharma companies. During April to September, we receive the most updates to products.

Please subscribe to our mailing list available on the www.ivs.com.au.

Signup & Subscriptions

You can purchase plans from the www.ivs.com.au website. For larger business plans, please get in touch with our Subscriptions team on on 1800 800 629, or, email us at subscriptions@mims.com.au with your interest.

Subscriptions are one year long from date of purchase. Subscriptions will automatically renew at the end of the year

Please call us on 1800 800 629, or, email us at support@ivs.com.au with your request to cancel your subscription.

Subscriptions are only refundable within 30 days of purchase. The product must be posted back to MIMS. See Contact Details for mailing information.

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